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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Roan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A good platform for online conferences.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

The attendees you invite can join the link by using the meeting ID and they're all set to join the conference. Setting up a meet is done in a breeze.

What is your favorite aspect of this product?

I like the application's sharing feature, camera and audio quality.

What do you dislike most about this product?

I find that not a lot of people are familiar with this platform and the users are currently limited in numbers.

What recommendations would you give to someone considering this product?

There are times when we need to resort to using another conferencing application. This software helps us with allowing our external customers to join meetings and conferences that are business related. This is a good and secure alternative.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

Collin M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Meet online for various purposes in an instant

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Employees now easily host or join a meeting just by using desktop computers, laptops, tablets, or smartphones. GoToMeeting has greatly improved the collaborative and relationship strength that exist between employees, clients and partners

What is your favorite aspect of this product?

We prefer to use GoToMeeting for our online video and audio meetings because it is robust and reliable. GoToMeeting works flawlessly with PC and MAC, Android and iOS devices

What do you dislike most about this product?

Storing recorded sessions in the cloud takes a lot of storage space. I wish they could increase the amount of space available to us without increasing the subscription cost

What recommendations would you give to someone considering this product?

Users can easily and instantly conduct meetings with this software. It can be used to hold multiple meetings at the same time and provides quality audio and video resolutions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andreina P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

GoToMeeting for your best quality video conference

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We can make large groups of projects in real time thanks to the best audio and video quality we have for our customer calls, video conferencing and large groups of projects. GoToMeeting also offers people who do not have a registered user an ID address so that with just one click they can view the conference as a guest so that no one misses out on the information of that group.

What is your favorite aspect of this product?

With GoToMeeting we have been able to increase productivity at the project level thanks to its simple and fast tools! It helped us a lot to exchange material on the screen so we could eliminate the need to send emails with attachments to team members. And it wastes a lot of time, thanks to the fact that it is compatible with all software.

What do you dislike most about this product?

The video calls have a problem when microphones are activated by mistake by users and the background noise affects the audio quality so it does not allow others to hear the conference correctly so it would be good a better development of its mobile application to avoid these interludes.

What recommendations would you give to someone considering this product?

GoToMeeting allows a fast audio and video platform with good quality at the time of the GoToMeeting conference. Our customers ask us for a meeting in relation to a project, topics to discuss, projects that we are developing because of the confidence they generate in us. Which responds to the problem of distance and time, we have increased videoconferencing, and we need to attend them to manage project teams and exchange information.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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