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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Gabriela S.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great visual engagement in an intuitive interface

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting offers outstanding solution for arranging video conferences and meetings. This allows me to work on projects together with my team and increase productivity without interruptions in communication

What is your favorite aspect of this product?

GoToMeeting is quite flexible, offers easy communication, ensures increased productivity and has a large list of integrations

What do you dislike most about this product?

The drag-and-drop file upload function is not up to the task so participants take time to share large images, documents and other files

What recommendations would you give to someone considering this product?

This platform offers a simplified collaboration format for teams. With GoToMeeting, you will dramatically improve your work efficiency, become faster and more flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alice W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

GoToMeetings makes meetings meaningful.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We were able to handle the security issue in our meetings thanks to GotoMeeting, so we can rest easy knowing that our personal data is protected by different security measures such as AES bits or TLS encryption, mobile applications are incredibly effective, and the infrastructure is fantastic. It provides an excellent presentation, allowing us to share our presentation with others and even change the presenter to explain his profession. I may also update my presentation and insert crucial sentences throughout the meeting.

What is your favorite aspect of this product?

What I appreciate best about this software is the privacy and security it provides by allowing you to create a personalized URL for your meeting area. It saves us time and money because everyone has to invite everyone else. We may also arrange our future meeting using this app. It includes excellent functions such as screen sharing, file and presentation sharing, and so on. The recording option is particularly useful since it allows you to rewind your statements and correct them if necessary. It provides a high capacity for administrative activities, HD video conferencing, and audio without interruption.

What do you dislike most about this product?

The desktop version's interface is less intuitive than that of the other versions, it lacks language translation tools, there is no webinar solution, which is unfortunate because branding could be strong, the drawing tools and virtual whiteboard could be improved, and there aren't many third-party integrations. It also had a participation cap, and further modifications would be needed to make it more user-friendly. Consequently, greater consideration ought to be given. If this issue is resolved, the app will be among the finest.

What recommendations would you give to someone considering this product?

Installing GoToMeeting and obtaining the required package GotoMeeting is a video conferencing software with many robust features that provide the highest security parameters so that your confidential data is kept safe, as well as because of the quality with which you can transmit videoconferences since they have HD definition and clear audio without interference. I recommend it because it solves many of your problems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ajinkya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic Meeting Product but bit pricey !

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting provides powerline frequency feature which allows user to reduce flicker on monitors with low refresh rate. Its user interface shines across all platforms be it mobile or desktop or web interface. Plans are pretty simple and easy to understand, easy to choose is if more participants you want on meetings then can go for higher plans.

What is your favorite aspect of this product?

GoToMeetings allows user to collaborate and have amazing communication which works in very effective way. Features like scheduling a meeting, screen sharing allows user to work together even when user is working remotely. Easy integration with other apps offers more flexibility and has no Hussle. Also, it has the best sound quality as well as nice video quality which allows user to have seamless communication. Limitless cloud recordings is the best feature and benefit to user.

What do you dislike most about this product?

Pricing is at higher side, which I feel should have been little cheaper like other apps in market. But again if you need fully loaded performance and features, you need to pay some more price which is again fine. Otherwise, this app is most fantastic one for meetings.

What recommendations would you give to someone considering this product?

GoToMeetings offers lot of benefits to users with high audio and video quality for video conferences which keeps this app on top. Have best customer technical support team. Must USE app, highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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