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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Shirley A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Trusted solutions, helps me connect with everyone.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Collaboration and patience are vital traits, particularly during crucial project periods when you are working creatively. Working with consumers that utilize GoToMeeting allows us to directly observe their emotions and provide feedback. We use it often in the company to be aware of how staff activities are progressing; with only one call, we can learn how things are going and where there is room for improvement. The communication sector has benefited greatly from the use of GoToMeeting.

What is your favorite aspect of this product?

It is a web-based or downloaded meeting solution that allows practically anybody to attend most meetings. It simplifies agenda creation and interacts with the host's calendar. The dashboard enables meeting participants to share screens so that participants from different places may participate. This tool has tremendously benefitted me because it allows me to connect remotely with clients using simple one-click methods. It includes an easy-to-use layout, helpful tools, and a lively discussion.

What do you dislike most about this product?

I don't have a major issue with this program; nevertheless, it might be tough to plan meetings when you have to persuade others to utilize software that isn't as well used as Zoom. I only wish the UI were a little faster.

What recommendations would you give to someone considering this product?

It is great for anyone who enjoys effective communication. It is quite productive and beneficial to have constant contact with consumers and any company. It keeps us all in regular communication; yet, I feel people will have differing opinions and may disagree at times.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Phinee L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Superb software in communication.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has the uniqueness of being a video conferencing software with a lot of tools like remote mouse control, the ability to record natively, and convenient integrations with many of the workspace clients.

What is your favorite aspect of this product?

It is simple easy to use and not pricey.

What do you dislike most about this product?

No stones to throw as per know so far so good.

What recommendations would you give to someone considering this product?

Fantastic software to try out when it comes to communication mostly video conferencing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Alan F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Light, trouble-free solution

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It offers flexible pricing plans designed for different event sizes and we have the freedom to switch plans when the need arises. While GoToMeeting is the simplest video conferencing platfom we have, we consider is also the most powerful

What is your favorite aspect of this product?

GoToMeeting has one of the easiest interfaces to navigate with all navigation features strategically placed on the screen to easily schedule short meetings or video conference calls at any time and without worrying about meeting number limits

What do you dislike most about this product?

Powerful whiteboard will allow teams to easily collaborate and share ideas while in a video conference and boost the effectiveness of brainstorming sessions

What recommendations would you give to someone considering this product?

The powerful features it offers as well as the sleek interface simplifies all the important elements online meetings need. You get a secure video platform that is conducive to remote collaboration and private meetings between clients. GoToMeeting is affordable and cost-effective in the long-run

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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