What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Folashade A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Lots of benefits accrue to me , with GoToMeeting.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting mobile conferencing is the standout functionality between GoToMeeting and potential alternatives. This functionality gives me and my team-mates the freedom to connect from anywhere. I do not need a laptop to join a video conference call, since i am given access to almost the exact set of features on mobile device , as those available on GoToMeetings desktop app.
What is your favorite aspect of this product?
I get unlimited access to record my video conference calls on this platform ,with the click of a button , and sharing recorded meeting sessions with my colleagues at work, is as simple as it can be. My recorded meetings on this platform are audible , and cover the entire length of my meetings , no matter the duration.
What do you dislike most about this product?
To invite outside participants to my departments video conference calls on Gotomeeting , they are required to first of all, download the GotoMeeting application, before they can join meetings. i view this as unideal because it slows down our communication flow.
What recommendations would you give to someone considering this product?
GoToMeeting on web browser is subpar, so this may be an issue for people who would rather join video meetings from their web browsers. If the aforementioned is not a reason for concern, then a potential user is good to go with this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrea S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Intuitive tool for meetings and conferences
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has the distinction of being a pioneer in the video conferencing arena and has many tools like remote mouse control, the ability to record natively, and convenient integrations with many of the workspace clients like Google Workspace, Microsoft Office and many more. Because it's web-based, no software downloads or installations are required, others just need a web browser and an internet connection. GoTo Meeting allows you to have rooms that do not disappear after the initial meeting, these meeting rooms can be joined with your ID and last for long-term discussions, which is favorable in work environments.
What is your favorite aspect of this product?
Its user-friendly nature is a strong reason to enable streamlined communications with our customers, even if they don't use the app. I love that the dial-in feature allows them to reach us and join our meetings from their phones, even when they're not near their computer. As with any video conferencing software, you can schedule your appointments in advance and allow guests to make other plans around the meeting time. Quick file sharing is a huge benefit that allowed us to turn GoTo Meeting into a virtual workspace for collaborating on projects.
What do you dislike most about this product?
Screen sharing in GoTo Meeting can be really tedious, because since there is no way to control the resolution, sometimes it gets too blurry and pixelated. The interface is intuitive and easy to use, so it's easy to get caught up in a meeting and lose track of time.
What recommendations would you give to someone considering this product?
With this tool you can send meeting invites to your foreign team, connections have always been great and it is extremely easy to use, I have had users who have never used GoToMeeting and can connect in seconds. You should definitely try it.
Pros
- Helps Innovate
- Enables Productivity
- Inspires Innovation
- Respectful
Melissa M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Video communication , made easier.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
i think this must be Gotomeetings annotation tools. For me personally, i believe that GotoMeeting has the best annotation tools of any meeting software i have ever used. The presence of quality annotation tools like markup pen, laser pointer, highlighter tool etc helps to make presentations during team meetings, a lot more collaborative.
What is your favorite aspect of this product?
i am impressed with my mobile conferencing experience on GoTomeeting. i am able to join team meetings from anywhere , while having access to unique data saving and bandwidth reduction features to make my video meeting experience on mobile devices as flawless as they can possibly be.
What do you dislike most about this product?
With Gotomeetings , it will never be about the lack of features, because Gotomeeting does provide a set of features that are unmatched by any substitute video conference tool. The major drawback of Gotomeeting is how easy it is for users to get lost , with the number of features available. This is mainly due to an average user interface design/ user experience flow on the mobile and desktop applications.
What recommendations would you give to someone considering this product?
Gotomeeting probably provides everything a team ,department etc needs to function , as far as video conferencing is concerned. It definitely has its weakness regarding intuitiveness but this obviously is a bottleneck to be overcome as a user gains more experience with the Gotomeeting platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features