What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Helps Innovate
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Encryption
Storage Optimization
Data Compression
Long Term Data Retention
Data Format Native Generic
Platform Support
External Storage Connectivity
Multiple Format Support
Restore to Current Format
Data Deletion Control and Space Gain
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Priyanshi P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Great Product, seamless & safe
Likeliness to Recommend
What differentiates Google Vault from other similar products?
it simple and manageable to archive Gmail
What is your favorite aspect of this product?
It allows organizations to retain, manage, search data for various purposes like compliance, legal, regulatory requirements
What do you dislike most about this product?
Expensive & Storage Capacity
What recommendations would you give to someone considering this product?
it simple and manageable to archive Gmail & It allows organizations to retain, manage, search data for various purposes like compliance, legal, regulatory requirements.
Pros
- Performance Enhancing
- Caring
- Client Friendly Policies
- Generous Negotitation
Shekhar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Fantastic Product,
Likeliness to Recommend
What differentiates Google Vault from other similar products?
reliability and user-friendly,
What is your favorite aspect of this product?
data retention efficiency
What do you dislike most about this product?
high cost per user
What recommendations would you give to someone considering this product?
Amazing data retention and eDiscovery tool for Google Workspace that helps you manage your information governance by allowing you to retain, hold, search, and export your Google Workspace data such as Gmail messages, Drive files, and other data from Google services in your Google Workspace suite.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
FAITH F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Simple, Effective, and Ready for Your Data
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault's primary differentiator is its seamless integration with the Google Workspace ecosystem. It's not a third-party tool, it's a native service that allows for simple eDiscovery, data retention, and legal holds on data from Gmail, Drive, Chat, and other Google Workspace apps.
What is your favorite aspect of this product?
My favorite aspect of Google Vault is its incredible simplicity and deep integration with the Google Workspace ecosystem. I love that it's not a separate, complicated tool, it's just there, built into the Admin console.
What do you dislike most about this product?
I'd say my biggest dislike is its limited scope. While it's great for Google Workspace, it doesn't provide a comprehensive solution for data from other platforms like Microsoft 365 or on-premise sources.
What recommendations would you give to someone considering this product?
If you're already in the Google Workspace ecosystem, I'd highly recommend Google Vault. It's the most seamless and effective way to handle your data retention, legal holds, and eDiscovery needs. The fact that it's a native service means there's no complex setup or third-party integrations to worry about. It simplifies what can be a very complicated process, making data governance feel almost effortless.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
