What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Helps Innovate
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Encryption
Storage Optimization
Data Compression
Platform Support
Long Term Data Retention
Data Format Native Generic
External Storage Connectivity
Multiple Format Support
Restore to Current Format
Data Deletion Control and Space Gain
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Evan A.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
The Data's Backup Bodyguard
Likeliness to Recommend
What differentiates Google Vault from other similar products?
We deal with contracts, change orders, and tons of communication – gotta keep it all safe and organized.
What is your favorite aspect of this product?
Google Vault takes the pressure off managing massive email archives in-house. It's all stored securely in the cloud.
What do you dislike most about this product?
Searching through archived emails can be a bit clunky at times. You gotta know what you're looking for to find it efficiently
What recommendations would you give to someone considering this product?
If your company relies heavily on email communication, Google Vault is a solid choice.
Pros
- Reliable
- Acts with Integrity
- Generous Negotitation
- Helps Innovate
Vaibhav S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Powerful and secure data storage
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Minimize the risk of data loss and user- interface
What is your favorite aspect of this product?
data reliable for email storage.
What do you dislike most about this product?
I don't have any problems till now.
What recommendations would you give to someone considering this product?
Highly recommended for Amazing data retention and eDiscovery tool for Google Workspace
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
FAITH F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Simple, Effective, and Ready for Your Data
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault's primary differentiator is its seamless integration with the Google Workspace ecosystem. It's not a third-party tool, it's a native service that allows for simple eDiscovery, data retention, and legal holds on data from Gmail, Drive, Chat, and other Google Workspace apps.
What is your favorite aspect of this product?
My favorite aspect of Google Vault is its incredible simplicity and deep integration with the Google Workspace ecosystem. I love that it's not a separate, complicated tool, it's just there, built into the Admin console.
What do you dislike most about this product?
I'd say my biggest dislike is its limited scope. While it's great for Google Workspace, it doesn't provide a comprehensive solution for data from other platforms like Microsoft 365 or on-premise sources.
What recommendations would you give to someone considering this product?
If you're already in the Google Workspace ecosystem, I'd highly recommend Google Vault. It's the most seamless and effective way to handle your data retention, legal holds, and eDiscovery needs. The fact that it's a native service means there's no complex setup or third-party integrations to worry about. It simplifies what can be a very complicated process, making data governance feel almost effortless.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
