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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Agnes V.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

A Very Competitive Online Meetings Product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is like the simplified version of Zoom. Its easy to set up and use. Simple to join as GUEST and create an instant business meeting with a unique joining link.

What is your favorite aspect of this product?

Its exceptional virtual backgrounds

What do you dislike most about this product?

Sometimes the screen freezes without notice especially when you keep switching from one screen to another

What recommendations would you give to someone considering this product?

Perfect for small group meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anshul S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

User-Friendly Interface, Excellent Features, Sligh

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other similar products with its seamless integration with Google Workspace, ease of use, high-quality video and audio, strong security features, and the ability to support large meetings of up to 250 participants. Its real-time captioning, low bandwidth usage, and accessibility across various devices also set it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This integration allows for effortless scheduling, document sharing, and collaboration within the familiar Google ecosystem, enhancing productivity and ease of use.

What do you dislike most about this product?

What I dislike most about Google Meet is its occasional connectivity issues, especially in areas with poor internet connections. These issues can disrupt meetings and reduce the overall user experience, particularly during important discussions or presentations.

What recommendations would you give to someone considering this product?

I recommend ensuring a stable internet connection for optimal performance and exploring all Google Workspace features to fully leverage Google Meet's integration capabilities. Additionally, consider the subscription costs and compare them with other solutions to ensure it fits your budget and needs.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Client Friendly Policies

Cons

  • Leverages Incumbent Status

Harshil G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Great product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its a great solution with good quality video and audio

What is your favorite aspect of this product?

Its minimalism

What do you dislike most about this product?

It doesn't have noise suppression unlike it's other competitors

What recommendations would you give to someone considering this product?

Its a great product for long video conferences

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Most Popular Google Meet Comparisons

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