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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Riley S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use! Makes communication easier than ever

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet and Zoom are very similar, however Google Meet is a bit more user-friendly, making it the perfect option for those looking for something that will get the job done without the headache of figuring out a new software

What is your favorite aspect of this product?

It makes communication with my team (who are spread all over the world) a piece of cake (and at no cost)

What do you dislike most about this product?

I have never run into an issue with Google Meet

What recommendations would you give to someone considering this product?

If you're considering Google Meet, I highly suggest giving it a chance before trying others. I think you will find the ease of use worth it. It is important to note that if you are a part of a larger organization, Zoom may be a better option. Day-to-day meetings, though are easier than ever with Google Meet

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tanya G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Facilitating Seamless Collaboration Across Teams

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

With a simple and intuitive interface, Google Meet is easy to set up and navigate, making it accessible to users of all technical backgrounds.

What is your favorite aspect of this product?

Google Meet seamlessly integrates with other Google Workspace applications such as Gmail, Calendar, and Drive. This integration allows for easy scheduling, access to shared files during meetings, and collaborative editing in real-time.

What do you dislike most about this product?

Managing large meetings, especially in terms of participant controls and moderation features, can sometimes be challenging.

What recommendations would you give to someone considering this product?

Stay informed about updates and improvements to Google Meet. Google regularly updates its products, so staying up-to-date with new features and enhancements can help you maximize your experience with the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi R.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic Easy to Implement product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The fact that you do not have to train your employees on google meet and its very easy to schedule a meeting and you do not need any additional software installation.

What is your favorite aspect of this product?

Quick meets is one product where we can connect instantly with your peers without wasting your valuable time for scheduling.

What do you dislike most about this product?

Sharing attachments is a pain however, we use screenshare to show the data and other google products to share it for now.

What recommendations would you give to someone considering this product?

Please go for it as this comes with google suite which covers your email need, calenders, meet, spreadsheets and more. Its a all in one package.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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