What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Arya K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2024
Does the job but needs unique improvements
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Ease of being able to send invites. You don't need the application or an account in order to be on calls. Just an invite is sufficient and easy to attend meetings.
What is your favorite aspect of this product?
Using your internet browser to be on calls makes it easily accessible. Other web conferencing provides the same feature however I find this one the easiest to access and use even if you just have the basic plan.
What do you dislike most about this product?
There is nothing that stands out about it and sets it apart from any other web conferencing program. I wouldn't be able to name one unique feature that Google Meet has in comparison to the other programs on the market.
What recommendations would you give to someone considering this product?
If you want a program that has a basic plan to try out and be able to learn how to use a web conferencing program it's good, But in the long run I think there are better investments you can make when choosing a web conferencing programs.
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Saves Time
Cons
- Less Effective Service
- Slower Product Innovation
- Commodity Features
Efe O.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
The product is great to use and good for startups
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It’s ease of use and seamless integration.
What is your favorite aspect of this product?
The blurry background.
What do you dislike most about this product?
Sometimes their customer service sucks.
What recommendations would you give to someone considering this product?
It’s a great product to use with good pricing.
Pros
- Continually Improving Product
- Saves Time
- Reliable
- Performance Enhancing
Lauren W.
- Role: Consultant
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
It works. That’s all to be said.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with Google products.
What is your favorite aspect of this product?
Integration and low to no cost.
What do you dislike most about this product?
Feels outdated with poorer video quality than others, and less customization options available. Prefer Teams first and Zoom second.
What recommendations would you give to someone considering this product?
It gets the job done but is not particularly unique or innovative to me.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
