What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Jogendra S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
This product is very easy to use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The product service is very good. And you will not face major issues with services.
What is your favorite aspect of this product?
This is great and easy to use so I strongly recommend this because it's a pocket friendly app.
What do you dislike most about this product?
There is nothing to dislike.
What recommendations would you give to someone considering this product?
You can use it for your business and personal use.
Pros
- Trustworthy
- Efficient Service
- Caring
- Fair
Dheeraj K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Reliable meeting platform that works well
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The most notable difference is the ease of integration into the Google Workspace suite of tools. I can set up meetings right from my Calendar, attend meetings from my Gmail account and even share documents using Docs and Slides without leaving the application.
What is your favorite aspect of this product?
I really appreciate the fact that it is highly dependable for routine meetings. The joining of calls is easy, and the screen sharing is convenient and the sound and video quality is always top-notch. There are live captions which are useful when one has a poor connection or noise.
What do you dislike most about this product?
The basic functionality is good, but more advanced collaboration options seem somewhat constrained. The whiteboard can use some improvements and the options available while screen sharing are not as extensive as those offered by other providers. There could be better customization options for hosts too.
What recommendations would you give to someone considering this product?
Google Meet is an easy choice if your organization is using Google Workspace since all of its services are integrated. It takes very little effort to get started, and most people can use it without any training at all. If you host many online seminars, it would be wise to compare the two for that purpose.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Saves Time
Syed Saad M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2026
Reliable and secure video conferencing software
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The biggest thing that differentiates Google Meet from similar products is that downloading a software isn't required at all and all features are available on the web version itself. Other similar products usually have limited features on the web version but Google Meet has all features in the web version making it a very easy-to-use and intuitive platform for video conferencing. Another thing that differentiates it is the smooth integration with the Google ecosystem like Gmail and Google Calendar.
What is your favorite aspect of this product?
I really like the AI summary and meeting notes features as they have completely removed the necessity of having a note-taker at all times saving us a lot of time. I also really like the user interface as it is very clean and intuitive even for those not very well versed with technology. Furthermore, the frequent updates with improvements and new features have been very exciting and helpful.
What do you dislike most about this product?
I don't like the fact that it lacks some advanced features like multi-participant screen sharing which are essential in some contexts.
What recommendations would you give to someone considering this product?
I would recommend making the best use of the Google Ecosystem by using Google Meet in tandem with other Google products like Google Calendar and Gmail as it helps save a lot of time and effort.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features