What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Jordan S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Simple and Flawless User Interface
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is different from similar products for several reasons: 1) Its user interface is simple and understandable, even without any words. 2) It's free and the business version is included in Google Suite! 3) Because it's a Google product, it is easily integrates with products worldwide.
What is your favorite aspect of this product?
My favorite aspect of this product of this product is its simplicity. It has everything you need and more, immediately. The time it takes to launch a meeting is astronomically faster than any other web conferencing product.
What do you dislike most about this product?
There's little I dislike about this product. The only negatives are the things I mentioned that are missing: sending a file or image in chat, and the presenter's video without a background over screen shares or presentations.
What recommendations would you give to someone considering this product?
You're required to have a Google account to use this product, so keep that in mind. It's especially great for businesses that already utilize Google for their emails. Regardless, you won't regret making this your primary video conferencing tool - it's so simple and easy to use!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Generous Negotitation
Cons
- Security Frustrates
Aileen C.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
From Hard Hats to Headsets with Google Meet.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
With one click, everyone’s in the loop, screen sharing plans and discussing changes in real-time. It’s been particularly useful for remote inspections, where we can walk the site with a tablet, show the inspectors live footage, and get immediate feedback without them having to travel.
What is your favorite aspect of this product?
My favorite feature has to be the seamless integration with Google Workspace. We use Google Drive for all our documents, and being able to pull up files directly in a meeting is incredibly handy. The real-time captions are great, especially on noisy sites where catching every word can be a challenge
What do you dislike most about this product?
Absolutely nothing.
What recommendations would you give to someone considering this product?
It’s saved us loads of time and kept our projects moving smoothly. Clients appreciate the ability to join meetings easily and stay updated on progress.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Dustin A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
A Constantly Improving Tool.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is much more reliable during meetings than other products I've tried.
What is your favorite aspect of this product?
The UI is clean and straight to the point.
What do you dislike most about this product?
I think the screen share feature could use a little work.
What recommendations would you give to someone considering this product?
If you already use other Google products like Drive, Calendar, Docs, etc., Google Meet is a no-brainer. Google Meet can integrate with other platforms, but the integration with Google products is seamless.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing