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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Diego F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Great real time meeting tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I have used in the past MS Teams and for sure Google meet it is the best! It is fast and efficient. It identifies the network status and allows multiple adjustments to be made to improve audio and video. The host controls are great and you can add multiple activities like polls, Q&A and transcripts. The annotations when you share your screen it is perfect to highlight topics.

What is your favorite aspect of this product?

Screen share annotations, transcripts, the effects section and the host controls.

What do you dislike most about this product?

Google meet doesn't have a native capability to allow remote control of a laptop and you can't share files in in-call messages and even work in a i.e google drive file with a collaborative mode.

What recommendations would you give to someone considering this product?

The perfect solution for your company real time meetings: easy to use, easy to setup and easy to find the right settings. The performance is amazing, specially when you are sharing and i.e with video. Google meet have the perfect and balanced features to use in your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Himanshu Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Reliable integration and security

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself with seamless integration with other Google Workspace apps, easy accessibility via web browser without needing additional software, high-quality video and audio, and robust security features including encryption and anti-abuse measures.

What is your favorite aspect of this product?

One of the standout features of Google Meet is its integration with other Google Workspace apps, which helps streamline workflows and enhance collaboration seamlessly.

What do you dislike most about this product?

I don't have personal preferences or dislikes, but some users may find limitations in the free version of Google Meet, such as shorter meeting durations and fewer features compared to the paid Google Workspace subscription.

What recommendations would you give to someone considering this product?

Consider Google Meet for its seamless integration with Google Workspace, strong security features, and accessibility across devices. Ensure it meets your collaboration needs by testing its free version or a trial of Google Workspace against other video conferencing options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Cons

  • Wastes Time

Sam M.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic affordable option for non-profits!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I think Google Meet's Basic tier features will need to expand to keep up with the increasing amount of open-source products that offer the same and MORE features for free! However, Google Meet is much more accessible and FAMILIAR with people given Google's salience. That said, while it still offers fewer features than those open source products, the features it does provide are fantastic and high quality. Its background feature is the best in the game.

What is your favorite aspect of this product?

It's accessibility and ease of use, hands down.

What do you dislike most about this product?

Lack of breakout rooms in Basic tier.

What recommendations would you give to someone considering this product?

If breakout rooms is a must, spring for the paid licenses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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