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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple and effective communication medium !

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I find in my usage that is has excellent call and video quality between conference calling and with very less drops in between conversation. I use it for monitoring and holding up meeting with my team related to office projects and it works great. It also has chat feature that enables us to share information directly through chat so no need to use another chat room.

What is your favorite aspect of this product?

I really like how easy to setup it is with some clicks and we can invite any person all over world through link. User can easily join by just clicking the link and it provides screen share and excellent control over the room so that there is no problem while managing meetings.

What do you dislike most about this product?

I don't have dislikes about the product but as a suggestion I would like to see screen control feature without using any other app or extension.

What recommendations would you give to someone considering this product?

I would say that it works best with Google remote dekstop for controlling screen .

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Caring

Emma j.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Meet Across All Departments

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

No download required and the quality is still assured.

What is your favorite aspect of this product?

Breakout rooms feature.

What do you dislike most about this product?

On the free version,breakout room feature is not available.

What recommendations would you give to someone considering this product?

Conduct emergency meetings within a few steps on the reliable Google meet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Isabella D.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Instant meeting tool with lots of features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

As a product of Google, it's so much reliable, useful, and easy to use.

What is your favorite aspect of this product?

Instant meeting is my favorite feature, no need to install anything, just plug and play type experience.

What do you dislike most about this product?

It should integrate AI to improve user experience.

What recommendations would you give to someone considering this product?

Whenever you need to do a meet, just give it a try. You will not regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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