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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Raisa N.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A fantastic meeting tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The UI is very friendly. The tool has minimal bugs and the software is relatively very easy to use. Also it integrates very well with other google products.

What is your favorite aspect of this product?

The user friendly User Interface.The attractive features and the intuitiveness to addressing the needs of the users.

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

I would say 'go for it'!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Winni H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fahmi B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Reliable and User-Friendly, but Limited Features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet excels with its integration into Google Workspace, easy setup, and strong security. It supports large meetings and live streaming, offers automatic live captions, and maintains high-quality performance. Available on multiple platforms and competitively priced, it’s a cost-effective choice for individuals and businesses.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This makes scheduling and joining meetings effortless, especially for users who already rely on Google’s suite of tools.

What do you dislike most about this product?

The most notable downside of Google Meet is its limited advanced features compared to some other video conferencing platforms. It lacks certain functionalities like breakout rooms and advanced meeting analytics, which can be a drawback for users with more complex needs.

What recommendations would you give to someone considering this product?

If you're considering Google Meet, check how well it integrates with Google Workspace, especially if you use Google Calendar and Gmail. Evaluate whether its feature set meets your needs, as it may lack advanced functionalities like breakout rooms. Take advantage of its automatic live captions for accessibility. Test its performance on different devices and network conditions, and start with the free version to see if it fits your requirements before upgrading.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Most Popular Google Meet Comparisons

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