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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Yogi B.

  • Role: Finance
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

G Sheet and G chat

What do you dislike most about this product?

Nothing; this is a fantastic product .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Omer E.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Useful and nice

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other similar products through several key features: Seamless Integration with Google Workspace: Google Meet is deeply integrated with Google Workspace (formerly G Suite), allowing easy access to meetings directly from Google Calendar, Gmail, and Google Docs. This integration streamlines scheduling, joining, and managing meetings within a familiar ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This integration allows for easy scheduling, joining, and managing of meetings directly from Google Calendar, Gmail, and other Google apps. The ability to collaborate in real-time on Google Docs, Sheets, or Slides during a meeting, without leaving the platform, significantly enhances productivity and streamlines the workflow.

What do you dislike most about this product?

What I dislike most about Google Meet is its limited advanced features compared to some competitors. While it excels in simplicity and integration, it lacks some advanced functionalities like built-in breakout rooms, more sophisticated polling options, and native whiteboarding tools, which are available in other video conferencing platforms. These limitations can be a drawback for users who need more interactive or complex meeting features.

What recommendations would you give to someone considering this product?

Here are some recommendations for someone considering Google Meet: Maximize Google Workspace Integration: If you’re already using Google Workspace, take full advantage of Google Meet’s seamless integration with Calendar, Gmail, and Drive. This will streamline your scheduling, meeting management, and document collaboration. Leverage Simplicity: Google Meet is known for its user-friendly interface. If you need a straightforward, easy-to-use video conferencing tool that requires minimal setup, Meet is a great choice, especially for teams with varying technical skills.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vivian G.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great for remote work

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is very simple to use and intuitive

What is your favorite aspect of this product?

The aesthetic and look and feel of the platform

What do you dislike most about this product?

Sometimes glitches and audio does not connect

What recommendations would you give to someone considering this product?

Great for team meetings

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Most Popular Google Meet Comparisons

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