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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Akhilesh B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Office real time accessible on various device.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet have very specific features. Google meet is easy to use and user friendly. Google meet provide a strong security and integration with google tools.

What is your favorite aspect of this product?

Google meet is very useful for joining meeting. This makes it a great option for business video conferences.

What do you dislike most about this product?

Google Meet does not allow recording. There are many frequent glitches inside google meet. Google meet only allow for sharing one screen at the time.

What recommendations would you give to someone considering this product?

I recommend I recommend that google Meet is a grand application for online meetings.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sayyam M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Google meet: "your meeting my security."

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

There are 2 things I feel that differentiate google meet 1. It's seemless integration with Google workspace especially with Google Calendar which helps a lot in scheduling meetings 2. The Google's security is non questionable I feel very secure to use this app formeetings

What is your favorite aspect of this product?

My favourite is once more the Google workspace integration which allows me to schedule and join meeting and also collect data by integrating it with docs and sheets.

What do you dislike most about this product?

The only thing I little bit dislike about Google meet is its whiteboard feature lags sometimes especially in large meetings.

What recommendations would you give to someone considering this product?

This is a great app you can use it for secure meetings especially for video conferencing as it provides high quality audio and video quality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Zeenat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Because most of my contacts use Gmail, it's the most convenient way for me to stay in touch with coworkers, clients, and everyone else who has access to email.

What is your favorite aspect of this product?

For Google users, it's free. Also, it works with every Google product. 3. User-friendly 4. Provides a range of security measures 5. High-quality audio and video

What do you dislike most about this product?

Completely null. If you are not a business and would like to conduct a meeting, they have a 30-minute window for that, which is understandable.

What recommendations would you give to someone considering this product?

The use of Google Meet has allowed me to hold campus lectures. At first, I didn't understand how to remotely instruct my students, and I found that comparable systems were quite pricey.

Pros

  • Client Friendly Policies
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

Most Popular Google Meet Comparisons

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