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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Renato L.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Web Conferencing Software

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

From web conferencing to online realtime video and audio calls, Google Meet is amazing and makes doing business online/virtually easy.

What is your favorite aspect of this product?

Ease of launching and sending invites to attendants makes it great. It's very secure and integration with most Google products is seamless and makes it better

What do you dislike most about this product?

Not issues experienced while using Google Meet.

What recommendations would you give to someone considering this product?

It's the best any business can have for web conferencing and I recommend it. Very affordable too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Caring

Rupali B.

  • Role: Vendor Management
  • Industry: Electronics
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2024

Great tool for video conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its integration and efficiency really makes it stand out from other brands.

What is your favorite aspect of this product?

Go on live stream while meeting and on the go feature makes it my favourite

What do you dislike most about this product?

Share more than one document at a time can be an issue for it’s effectiveness

What recommendations would you give to someone considering this product?

It is very useful and smart tool to use for meetings.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nafeesat A.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Decent video conferencing meeting option.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet has an automatic integration with other Google apps. This integration can make meetings easier and attendees more productive during group video calls on the platform, when the team using Google Meet also has other Google tools integrated into it. For example, it's so seamless sharing files from Google Drive to Google meet during meetings or even opening a Google docs file to share with fellow meeting attendees.

What is your favorite aspect of this product?

A smooth and easy to navigate interface is a strong point with all Google applications that I have used and Google Meet has been no different. For me, Google Meet has the best mobile application of any video meeting software that I have used. There are very little differences in experiences when I host or join video conference meetings on the computer version of Google Meet or on the mobile version.

What do you dislike most about this product?

Google Meet best functions in an environment where the users make use of other Google applications. In an environment like ours, we make use of a lot of non-Google applications alongside third party application. While Google meet integrates with our other Google applications smoothly, it struggles to integrate with non-Google applications.

What recommendations would you give to someone considering this product?

Google Meet gets the basics of video conferencing right. However , it is vital that the team looking to deploy this tool have other Google tools to complement Google meet for efficient video conferencing meeting experience.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Meet Comparisons

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