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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Hari S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Simple and Reliable Video Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its seamless integration with Google Workspace and easy access through a web browser. It offers reliable video quality and simple meeting setup without extra software.

What is your favorite aspect of this product?

I like how easy it is to join meetings directly from a browser or Google Calendar.

What do you dislike most about this product?

Nothing all is good

What recommendations would you give to someone considering this product?

Nothing all is best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Abhay C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Especially considering COVID-19, excellent product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Regardless of the user's degree of technological proficiency, it is simple to use.

What is your favorite aspect of this product?

The fact that technology brings people together while facilitating social distance

What do you dislike most about this product?

There are no complaints about this product.

What recommendations would you give to someone considering this product?

Regardless of how it is utilized, it functions flawlessly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Ireayotomide O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

On Google Workspace, Meet works effortlessly.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its deep integration with other Google Workspace tools like Calendar, Gmail, and Docs, making scheduling and joining meetings

What is your favorite aspect of this product?

My favorite part is how easy it is to jump into a meeting straight from a Google Calendar invite or Gmail.

What do you dislike most about this product?

Sometimes the video quality drops even with a decent connection, which can be frustrating during important call

What recommendations would you give to someone considering this product?

If you already use Google Workspace, it’s a no brainer Meet fits right in. Just make sure your internet is stable for the best experience

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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