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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Israel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Meet stands out a lot for the quality.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out a lot for the quality of its service, since it is gratifying to implement it and have all kinds of calls through this means, this software makes communication with your co-workers and family much more pleasant and stable, there are many aspects that make this program different and that it is the first option to connect from any device with a web connection, Google Meet perfectly fulfills the mission of having a dynamic and safe space to interact with each of your contacts.

What is your favorite aspect of this product?

What I like about this program is the ease with which we can use each of its functions to fuel communication in each of the calls, on the other hand, one of the most outstanding features of Google Meet is the image quality and audio that is maintained in each conference, for us it is essential to have a stable space that meets our demands and specifications to meet with our coworkers and share company projects, without a doubt Google Meetn is the most feasible solution to carry out multiple video calls that will promote the development of my work.

What do you dislike most about this product?

One of the problems that the program presents is the denial or complication for users who do not have a Gmail account, unfortunately these people will not be able to join a video call so easily, making the experience somewhat complicated and tedious, this is something that can be better for the integration of many more users who wish to join a call, but in general we are very happy with our experience with this program.

What recommendations would you give to someone considering this product?

The reputation of Google and each of its appeals is very good and Google Meet is an excellent program that is not exempt from this success, since the software with which this program is designed is very stable and does not present any problems, without No doubt this program fulfills its mission to create a safe space to communicate with our contacts and discuss each of the company's jobs, which is why he always recommended this incredible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mehdi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Meet is the best tool to meet people

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Very easy to use.

What is your favorite aspect of this product?

Any one can join the link by sharing the meeting ID.

What do you dislike most about this product?

Nothing that I can think of.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Reliable

Mohit Y.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Works like a charm out of box

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is fun, straightforward and easy to use with no frills. Its greatest strength is also its weakness. It has everything that forms the bare minimum of video conferencing but nothing more.

What is your favorite aspect of this product?

It just works out of the box and doesn't really push for downloading or installing additional software on the machine and rather prefers to work directly in the browser.

What do you dislike most about this product?

It is missing many essential features especially dealing with audience management, while it has some basic stuff but competitors have come up with several functionalities to make it more engaging through polls, audience only private chats, whiteboard, prompts for participation in the ongoing call and so on.

What recommendations would you give to someone considering this product?

If you are looking something for primarily business meetings and demos, Google Meet is a great tool but if you are looking for something more engaging that can be used for online lectures/webinars or something similar, look elsewhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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