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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Jonathan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Video conferencing with easy scheduling.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Offers a reliable and intuitive video conferencing platform with easy scheduling and integration with other Google tools.

What is your favorite aspect of this product?

Its reliable video and audio quality, easy scheduling, and integration with other Google tools make it a great option for virtual meetings.

What do you dislike most about this product?

Some users have reported issues with audio and video quality, and others find its interface to be less intuitive than other video conferencing tools.

What recommendations would you give to someone considering this product?

Test the software with a small group of users first to ensure that everyone can access and use it effectively, and consider investing in a high-quality microphone and webcam for better audio and video quality. After that try larger and larger group samples; particularly if you know you'll have a large number of attendees at meetings.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Arun Kumar J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing/Easy to setup video conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its ability to quickly create a meet link and share it with anyone in just a matter of 1-2 seconds. Also its ability to allow the moderator and give them the control to let them in or not.

What is your favorite aspect of this product?

Easy to use. Ability to quickly join from a mobile device(app/browser). As mentioned already, the ability to quickly create a room and share it with anyone to join

What do you dislike most about this product?

Not really dislike, but like I mentioned, it would be really nice if one can go back to the link and still access the message shared on the meet.

What recommendations would you give to someone considering this product?

Go for it. It is very easy to setup and much simpler to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Filippo S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple Team Video Conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integration with other systems

What is your favorite aspect of this product?

data encryption and ease of use

What do you dislike most about this product?

limited customization options, chat is a bit limited

What recommendations would you give to someone considering this product?

occasional issues with video and audio quality

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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