What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Harrison D.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Better than Zoom
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google is mainly web based which allows anyone to use the video call without downloading another software. This make things easy and accessible for a larger population
What is your favorite aspect of this product?
I love how I can schedule meetings, assign roles, collaborate in real time during the call, and share google drive files all within one meeting
What do you dislike most about this product?
Google Meet can be finicky with its audio functions for the call in feature - make sure that the caller is unmuted when they join
What recommendations would you give to someone considering this product?
Meets is similar but also very different than zoom - be prepared for some hiccups in implementing
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cherlyn C.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2023
Easy to use but Zoom still takes 1st priority
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I don't think there's much differentiation except that everyone knows Google and it's a solid backup solution to Zoom.
What is your favorite aspect of this product?
That the name "Google" is an industry standard and everyone feels comfortable using it rather than a product by an unknown company.
What do you dislike most about this product?
I don't use it often as there is no recording function for my business tier, and screen-share is a bit more cumbersome than Zoom. Also, it's not integrated on a social platform like Facebook Messenger, so I use both Zoom and Facebook Messenger over it.
What recommendations would you give to someone considering this product?
Go for the free version to keep as backup. My business version is included in my Google Workspace license so I have it even though I won't specifically sign up to get it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Hasbi M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2023
Video conferencing tool with best free plan
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet free plan has the longest duration of 60 minutes, and it can be integrated with other google product such as Gmail and Calendar.
What is your favorite aspect of this product?
The user interface. Google meet has a simple, easy to understand interface.
What do you dislike most about this product?
The audio quality. They should improve it
What recommendations would you give to someone considering this product?
To be honest, i prefer Zoom meeting because they have more features. But unfortunately, they only provide 40 minutes of free meeting duration. So Google meet will be preferred on this case.
Pros
- Security Protects
- Efficient Service
- Effective Service
- Continually Improving Product
Cons
- Charges for Enhancements
