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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Dhaval P.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use as user friendly, ...

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Cost effective

What is your favorite aspect of this product?

smooth video calling, ...

What do you dislike most about this product?

buffering sometimes while video conferencing

What recommendations would you give to someone considering this product?

it's worth considering

Pros

  • Trustworthy
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Paul S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Super Convenient and User-Friendly

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out from other similar products due to its simple and easy-to-use user interface, which provides a smooth and hassle-free experience for users.

What is your favorite aspect of this product?

I like Google Meet's ability to integrate seamlessly with other Google products, such as Gmail and Calendar. This makes it very convenient to schedule and join meetings without having to switch between different platforms. 

What do you dislike most about this product?

Nothing, in particular, stood out as a dislike for me.

What recommendations would you give to someone considering this product?

If you are looking for a reliable and user-friendly video conferencing tool, Google Meet is definitely worth considering. It offers a wide range of features that are helpful for both personal and professional use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Amr A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

User-friendly Video Conference Solution.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is easy-to-use for non-tech users and allows for large group meetings with basic and most-needed features.

What is your favorite aspect of this product?

What I like the most about Google Meet is the AI feature that allows for good-quality video in a low-light environment and efficient noise cancellation.

What do you dislike most about this product?

One thing that I dislike about Google Meet is that it doesn't perform well on low-speed internet. And the video quality drops significantly compared to other applications that work better under the same circumstances.

What recommendations would you give to someone considering this product?

It would be great to follow the official tutorials and give extra attention to the administration capabilities and features implementation across your organization.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

Most Popular Google Meet Comparisons

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