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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Guillermo D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Google Meet is a visual communication tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a visual communication tool that allows work teams to connect in real time, regardless of their geographic location. Its correct use at work involves planning and scheduling meetings in advance, sending the relevant information to the participants, sharing screens and documents in a clear and concise way, allowing the participation of all team members and respecting the agreed times and schedules. It's also important to maintain good audio and video quality, use a reliable internet connection, and avoid being distracted by other devices while in the virtual meeting. Overall, Google Meet is a valuable tool for effective communic

What is your favorite aspect of this product?

Google Meet meet has many positive features that make it a great online communication tool for work. It allows users to have virtual meetings with multiple participants in real time, share screens and presentations, record sessions for future reference, and access real-time translation options. Furthermore, it is easy to use, seamlessly integrates with other Google tools like Google Calendar and Google Drive, and ensures a secure and stable connection for users.

What do you dislike most about this product?

However, some disadvantages of Google Meet include connection quality issues and delays in streaming video and audio on some occasions, although this may be caused by user network issues and not necessarily by the tool itself. Also, some advanced features like call recording are only available on paid plans and not on the free version of the tool.

What recommendations would you give to someone considering this product?

I recommend Google Meet as one of the best technology companies in the world because of its commitment to innovation and excellence in all aspects of its business. Google Meet has been a leader in the development of information and communication technologies, creating tools and services that have revolutionized the way we interact online. Especially notable is its search engine, which has made it possible to access information on an unprecedented scale. In addition, Google Meet has demonstrated its commitment to ethics and transparency in its business practices, and has worked hard to ensure the privacy and security of its users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Imaya Segara G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Mainly used during the pandemic and remote interviews via mobile also instead of send teams invites.

What is your favorite aspect of this product?

Prior to the switch to video calls, reporting deadlines were very time-consuming. The customer had to come to us or we had to travel to him. Additionally, Google Meet makes it possible for one to accept last-minute appointments from their home office and integrate them more easily into their workday.

What do you dislike most about this product?

I find that even on strong networks, service interruption on audio/video calls and streams etc is quite common. It can be quite irritating when a meeting stops or someones video freezes with no apparent cause.

What recommendations would you give to someone considering this product?

Recording capabilities can be included.

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Niki A.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Virtual Events in Organised Hub

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Large team accommodation during online events. Clear,crystal free audio and visual transmission.

What is your favorite aspect of this product?

Accessible with all devices at anytime anywhere.

What do you dislike most about this product?

I have not faced any downside for this platform.

What recommendations would you give to someone considering this product?

Your large global team will work as if in one office.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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