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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

andréa c.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, very efficient and broad features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is very intuitive, very user friendly. It allows a very smooth use, reacts quickly and the interface is fluid.

What is your favorite aspect of this product?

The interface is user friendly, easy to understand and to navigate.

What do you dislike most about this product?

The screen sharing functionalities can be a bit hard to get.

What recommendations would you give to someone considering this product?

It is ahead of its competitors in terms of intuitiveness, interface and functionalities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

shivaling p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great Video calling experience! Fan of Goolge meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet has a robust backing of google's global cloud infrastructure which makes streaming large video calls with huge participants a walk in the park with lower latency and data loss.

What is your favorite aspect of this product?

My favourite aspect is that in google chats we have the ability to have an instant meeting which makes collaboration superfast.

What do you dislike most about this product?

what i dislike is the UI/UX design which is very plain and needs some immersive design for more adoption among small and medium business.

What recommendations would you give to someone considering this product?

I would recommend this for remote friendly organisations who need world class video conferencing capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Sergio Andres R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

simple and very easy to use

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Integration with Google Workspace, Easy accessibility, Scalability, Simple user interface, Google Meet hardware integration, Security and privacy.

What is your favorite aspect of this product?

It is a very fast and easy to use application from the same Google browser.

What do you dislike most about this product?

sometimes presetna fails in communication or to share screen

What recommendations would you give to someone considering this product?

one of the first alternatives to establish a meeting, I would not hesitate to implement it in the company

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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