What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Dan P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Easy to use and always works!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Breadth and scale of integrations across the Google universe!
What is your favorite aspect of this product?
It always works with no lag etc.
What do you dislike most about this product?
Nothing really!
What recommendations would you give to someone considering this product?
If you are all-in with Google then go for it; if not, then consider all options, but this will likely work for you
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Chris R.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2023
Overall good product but limited features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Video meetings are clear and easy to hear.
What is your favorite aspect of this product?
It is very easy and user friendly to setup meetings with people inside and outside the organization.
What do you dislike most about this product?
It is not possible or easy to save chats from Google meets.
What recommendations would you give to someone considering this product?
I would recommend this productivity tool for an organizations looking for a cheaper option but it has limited features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Ozan O.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Best In Browser Meeting Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I think one of the thing that differentiates this tool is the amazing compatibility with browsers especially Chrome.
What is your favorite aspect of this product?
Because I am involved in consumer insights, I am joining a lot of consumer meetings with consumers and that's why I also really like the promptness of this app.
What do you dislike most about this product?
I do not like the aspect where it requires google accounts sometimes, it bothers users.
What recommendations would you give to someone considering this product?
I'd recommend them to use this tool especially for link creation because meet links are very short
Pros
- Enables Productivity
- Effective Service
- Caring
- Saves Time
