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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Sagar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Help me to take meeting rwith best experience

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Thi is very unique tool to make work easy, I can manage my work remotely with the high quality video calls. Best thing is I can use it my browser.

What is your favorite aspect of this product?

Make real time meeting easy and simple and can share meeting invite directly to the client mail and sent me reminder for meeting

What do you dislike most about this product?

Works great, I don't think any dislike

What recommendations would you give to someone considering this product?

Make your meeting more smooth with this tool.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Altruistic

Rupesh Kumar P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product very simple to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very simple and easy software designed for virtual meetings, collaboration, and communication

What is your favorite aspect of this product?

Easiest away to conduct a meeting any time with instant meeting link for all type of conversation

What do you dislike most about this product?

There is nothing like that in google meet which i dont like

What recommendations would you give to someone considering this product?

One must give a try to this ...after that i am sure they will consider this by themself

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joseph A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Excellent and very efficient product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is very efficient and easy to use for both video and audio conferencing with unique features and security. No bugs. Nice themes. Easy to connect and integrate. Simply excellent

What is your favorite aspect of this product?

The themes and user friendly capabilities. Can be used by anyone without IT knowledge, well secure and simple to create.

What do you dislike most about this product?

Only one, that is the chat feauture confusion. That is, you may send a chat to the entire participants in the video conferencing when you only intended to only send to a specific person.

What recommendations would you give to someone considering this product?

I would highly recommend for someone or a company looking for a secure and most efficient video and audio conferencing platform with no hitches.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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