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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

ITORO E.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Google meet is very simple to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet, part of Google Workspace, offers a robust video conferencing solution tailored for businesses of all sizes. with premium features such as extended video meetings up to 24 hours, the ability to host larger meetings with up to 1000 participants, and advanced security measures to ensure privacy and data protection. Additionally, it integrates seamlessly with other Google Workspace tools like Gmail, Docs, and Drive, providing a comprehensive suite for collaboration. Features like noise cancellation, live captions, and meeting recordings enhance the user experience,

What is your favorite aspect of this product?

Whiteboard

What do you dislike most about this product?

nothing to dislike. everything feature is great

What recommendations would you give to someone considering this product?

its the best video conferencing solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paras S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamlessly integration

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Though it is worth nothing that Google meets is exception because it integrate seamlessly into the entire Google workspace. It is easy and straightforward to set up or join meetings from Gmail calendar without the use of third party apps. The same is true of the simple and stable nature of the platform and its ability to facilitates video and audio conferences of high quality on various devices and by both ends.

What is your favorite aspect of this product?

My favorite aspect is its minimalistic design, joining a meeting is quite easy and the merging of Google calendar eliminates the tedious task of keeping up with the meetings. Additionally , I can work o the ohter Google workspace tools such as Docs or sheets during the meeting to increase productivity. I also appreciate the fact that I can joining or initiate meetings on virtually any device.

What do you dislike most about this product?

The one major downside is the inability to modify meeting layouts compared to its competitors. Customization options for features such as virtual backgrounds breakout room management and advanced moderation controls also be better. It may also face limitations in certain environment due to the absence in built whiteboards and poor integration of non-google based applications.

What recommendations would you give to someone considering this product?

I would personally highly recommend the product, if the team requires advanced features like detailed analytics, extensive customization or third party integration .

Pros

  • Trustworthy
  • Effective Service
  • Acts with Integrity
  • Helps Innovate

Ruupali S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best meeting tool for all professionals

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Cross platform functionality, Secure meeting, flexible tool . Provide the best background effects

What is your favorite aspect of this product?

Google Meet offers a variety of features that make it a versatile tool for video conferencing and online collaboration. Here’s a breakdown of its key features: -Video and Audio Conferencing** - **High-Quality Video and Audio**: Supports HD video and audio for clear communication. - **Noise Cancellation**: Reduces background noise for improved audio quality (available in premium versions). - **Grid View**: Allows participants to see multiple attendees simultaneously.

What do you dislike most about this product?

Limited Features in Free Version

What recommendations would you give to someone considering this product?

Check your IT ecosystem and go for the suitable product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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