
What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Pranshu J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2025
Quick Easy for Basic Needs. Limited Otherwise
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Great integration with google suite.
What is your favorite aspect of this product?
Ease of use. Easy browser based access for external users makes it very convenient.
What do you dislike most about this product?
Limited features compared to other conferencing and meeting solutions. Virtual backgrounds and video correction is sub par.
What recommendations would you give to someone considering this product?
If you use Google Suite and constantly meet with external users, this is really good.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features
- Charges for Enhancements

Michael M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Simplistic in design and use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
There is the automatic integration between Google Meet and other applications on the Google Workspace suite. This integrations enable me to get more from my Google Meet use by simply extending the original capabilities of Google Meet. As an example, smooth integration between Google Meet and Drive allows for smooth file sharing during video meetings, which is just incomparable in times of experience with anything that exists between Google Meet and any other non-Google file storage platform.
What is your favorite aspect of this product?
On desktop , Google Meet is web browser based. This makes it convenient to use across desktop devices without first installing any native software or negotiating any complex setup process. This simplicity in use is the best part of my Google Meet experience.
What do you dislike most about this product?
Although Google Meets gives me the basics, when it comes to video and audio qualities during calls, it offers nothing extra. Noise cancellation is non -existent, and its noise suppression functionality is just average at best. Neither does its white boarding functionality wow me at any time.
What recommendations would you give to someone considering this product?
Google Meet is most ideal for professional working in spaces, where other Google apps have been adopted.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Blanca D.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Meetings Done Right: Google’s Way.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
As someone managing payroll and accounting in a fast-paced IT agency, keeping communication smooth and clear is critical. Google Meet has become our go-to platform for meetings, whether it’s quick updates with the team or detailed discussions with external auditors. Its ease of use and seamless integration with the Google Workspace ecosystem make it feel like an extension of our daily workflow.
What is your favorite aspect of this product?
What I love about Google Meet is its simplicity and accessibility. You don’t need to be tech-savvy to join a meeting—just click a link, and you’re in. The live captions have been a lifesaver during meetings with external partners who might have accents or audio issues. Plus, the ability to record sessions is great for reviewing what was discussed or sharing with absent team members.
What do you dislike most about this product?
Google meet is straightforward. No hiccups.
What recommendations would you give to someone considering this product?
Would I recommend it? Absolutely. For teams already using Google Workspace, Google Meet feels like a natural choice. It’s not overloaded with features you’ll never use, but it delivers on what matters most: reliable and efficient virtual meetings. If you’re after a straightforward and effective communication tool, this one’s a winner.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing