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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Karan M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Safe and user-friendly, but lacks some features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is special because it can easily work well with Google Workspace, which enables access to meetings right from Gmail and Google Calendar. Its simplicity, high-quality video, and live captioning make it easier for people to work together. Unlike other tools, it doesn't require additional downloads, which makes it very easy for the users. It focuses on being simple, rather than trying to include breakout rooms or virtual backgrounds that cannot be easily personalized like some of the other alternatives. It stands out in its reliability, particularly for work and school use, and functionality on multiple devices.

What is your favorite aspect of this product?

One of my favorite features of Google Meet is its seamless integration with Google Workspace conferencing services for scheduling, joining, and managing meetings from Gmail or Google Calendar easily. It gives an easier experience with time-saving and more productivity.

What do you dislike most about this product?

My biggest annoyance with Google Meet is the lack of personalization available for functions such as virtual backgrounds and breakout rooms - compared to some other platforms, it feels rather basic. Those limitations take away the possibility of a more dynamic scenario in meetings.

What recommendations would you give to someone considering this product?

Google Meet is among the best options today, especially if you use Google Workspace; it provides seamless integration with Gmail and Google Calendar. It is a great choice for simple, reliable video conferencing capabilities without any major frills. However, if you want highly customizable tools like virtual backgrounds or complex breakout room configurations, you may want to check elsewhere. Its simplicity and accessibility on many devices make it a reliable option for general business or educational or even casual use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Justin C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is one of the most used software across the world with the simplest of the sign up to the new account. Either with phone number or email

What recommendations would you give to someone considering this product?

It's user-friendly interface accessible to every device mainly it comes in android devices .and it safeguards our data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liutauras A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet has a best video call where u call it shows the person ur calling a video of you and this is premited by the user.

What is your favorite aspect of this product?

It provides a full control of class rooms by the host and allow screen sharing

What recommendations would you give to someone considering this product?

It is user-friendly and accessible in every platform offering the best encryption software for my data protection

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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