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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Prabhat S.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good Tool for Google Ecosystem, Needs Upgrade!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

1. Integration with Google Workspace: - Seamless synchronization with Google Calendar, Gmail, Google Drive. - Direct access to Google Docs, Sheets, Slides, and Jamboard for real-time collaboration. 2. User-Friendly Interface: - No additional software installation required; accessible directly via web browsers. - Easy joining process with single-click access from shared links. 3. Security: - Encrypted meetings in transit. - Two-step verification. 4. Scalability: -Supports up to 250 participants per meeting. -Live streaming capabilities for up to 100,000 viewers within a domain.

What is your favorite aspect of this product?

Seamless integration with Google Workspace. This integration significantly enhances productivity and convenience by allowing users to schedule, join, and manage meetings directly from Google Calendar, Gmail, and other Google apps. Additionally, the ability to collaborate in real-time on Google Docs, Sheets, and Slides during a meeting is a standout feature. It streamlines workflows, reduces the need to switch between different applications, and fosters efficient, collaborative environments, which is especially beneficial for both educational and professional settings.

What do you dislike most about this product?

The background visual effects are the weakest point of this platform, its very inconsitent and reveals the real background multiple times during a call. Google needs to do some serious upgrades there since this ruins the complete video call experience

What recommendations would you give to someone considering this product?

Leverage Google Calendar Utilize Gmail Collaborate in Real-Time Use Noise Cancellation Use Breakout Rooms Install the Mobile App

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhay C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Straightforward, Dependable and Capable

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

One notable feature of Google Meet is how well it integrates with other Google Workspace applications, such as Calendar, Drive, and Gmail. For companies who are currently utilizing Google's suite of tools, it is a great option due to its dependability and ease. Furthermore, its strong security protocols provide comfort for delicate conversations.

What is your favorite aspect of this product?

The simplicity of Google Meet is one of my favorite features. No complex setup or downloads are required, making it simple to use for both hosts and participants. Additionally, the video and audio quality is constantly outstanding, which is essential for conducting effective meetings.

What do you dislike most about this product?

The occasional latency or malfunction during large meetings—especially when several people are sharing their screens or using video—can be a source of frustration with Google Meet. Enhancements in this domain would augment the overall experience of the user.

What recommendations would you give to someone considering this product?

I would advise anyone thinking about using Google Meet to take advantage of its connection with other Google Workspace applications. Processes are streamlined, and production increases. To get the most out of your meetings, become acquainted with its other capabilities as well, such as screen sharing and virtual backdrops. For the best experience, make sure you have a reliable internet connection and use an appropriate browser or app.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

John M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product I highly encourage

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet offers advanced security features such as End to end and multifactor authentication making it more secure option than zoom Also low cost pricing plan Holding meeting with a big number of People

What is your favorite aspect of this product?

Low cost price plan

What do you dislike most about this product?

The recording button in most cases I don't see it. They need to improve the UX

What recommendations would you give to someone considering this product?

If anyone is considering using this product p Don't hesitate. You'll enjoy a wide range of features and advantages over other competitors such as low cost plans, free to use with a Google account, live streaming from Google meet yo YouTube

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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