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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Arun Prakash G.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Nothing as such

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Cost effectiveness

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

imran m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Great for secure meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet can be easily integrated with Google ecosystem easily and google security is great everyone knows it

What is your favorite aspect of this product?

I love the high quality audio and video during meeting and also love that it's compatibility with any device

What do you dislike most about this product?

The whiteboard may lag sometimes and also screen share gets blur

What recommendations would you give to someone considering this product?

Those who want great audio video quality can go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Karan M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Safe and user-friendly, but lacks some features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is special because it can easily work well with Google Workspace, which enables access to meetings right from Gmail and Google Calendar. Its simplicity, high-quality video, and live captioning make it easier for people to work together. Unlike other tools, it doesn't require additional downloads, which makes it very easy for the users. It focuses on being simple, rather than trying to include breakout rooms or virtual backgrounds that cannot be easily personalized like some of the other alternatives. It stands out in its reliability, particularly for work and school use, and functionality on multiple devices.

What is your favorite aspect of this product?

One of my favorite features of Google Meet is its seamless integration with Google Workspace conferencing services for scheduling, joining, and managing meetings from Gmail or Google Calendar easily. It gives an easier experience with time-saving and more productivity.

What do you dislike most about this product?

My biggest annoyance with Google Meet is the lack of personalization available for functions such as virtual backgrounds and breakout rooms - compared to some other platforms, it feels rather basic. Those limitations take away the possibility of a more dynamic scenario in meetings.

What recommendations would you give to someone considering this product?

Google Meet is among the best options today, especially if you use Google Workspace; it provides seamless integration with Gmail and Google Calendar. It is a great choice for simple, reliable video conferencing capabilities without any major frills. However, if you want highly customizable tools like virtual backgrounds or complex breakout room configurations, you may want to check elsewhere. Its simplicity and accessibility on many devices make it a reliable option for general business or educational or even casual use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Most Popular Google Meet Comparisons

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