What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Alison G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Very easy to use, customer service was great
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I think Google Meet is similar to others but i would definitely choose this over them
What is your favorite aspect of this product?
I like everything, and the customer service is great
What do you dislike most about this product?
The system doesnt really have anything to dislike
What recommendations would you give to someone considering this product?
Have a play around and you will be able to operate it in no time. Really easy and great customer service if you need it
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Google Meet, One of the best Platform for Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The quality of Meetings
What is your favorite aspect of this product?
Whiteboard
What do you dislike most about this product?
Screen sharing is sometimes a problem
What recommendations would you give to someone considering this product?
Just go for it without any second thought
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohd S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Solid platform with room for feature expansion.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Seamless integration with Google Workspace apps such as Gmail, Calendar, and Drive, making it easy to schedule meetings, share files, and collaborate within the Google ecosystem.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is that It enhances productivity by keeping everything within one ecosystem, reducing the need to switch between different platforms or applications.
What do you dislike most about this product?
One aspect that could be improved in Google Meet is the availability of certain advanced features, such as breakout rooms and more interactive engagement tools like integrated polls or whiteboards.
What recommendations would you give to someone considering this product?
I would recommend then to take advantage of the free version or trial period to evaluate the user interface, ease of joining and hosting meetings, and overall user experience across different devices and operating systems.
Pros
- Helps Innovate
- Enables Productivity
- Fair
- Transparent
