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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ishitva S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

EASY TO IMPLEMENT AND USE

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its ease of Use and implementation and the provided documentation help integrate it easily and services offered by google itself.

What is your favorite aspect of this product?

I am generating instant meeting links and scheduling can be done manually or technically through the console.

What do you dislike most about this product?

File sharing during calls directly through Drive is not possible which should be there, in teams it is possible.

What recommendations would you give to someone considering this product?

it's easy to use, cheap, and sufficient on a small scale.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Less Efficient Service
  • Vendor Friendly Policies

Thabo R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Simplicity Prioritized!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet provides robust Free Tier with unlimited meeting lengths.

What is your favorite aspect of this product?

Integration with other google products.

What do you dislike most about this product?

No built-in noise cancellation capabilities

What recommendations would you give to someone considering this product?

Google meet is simple to use and integrates well with other google workspace products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shams A.

  • Role: C-Level
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great features, optimised for everyone.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It has the meeting link, which can be the same for recurring meetings and no need to change the links for very meet. + It can easily integrate with Google Calendar and send email invites. Tags can be done and offline meets can be scheduled easily.

What is your favorite aspect of this product?

Integration with Google Calendar, easy chat feature and optimise screen sharing capabilities

What do you dislike most about this product?

Recording option could have been improved.

What recommendations would you give to someone considering this product?

It's a great option, I'd suggest to consider this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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