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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Rachel H.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and simple integration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Being integrated with other Google suite apps is a great feature that other video conferencing platforms aren't able to offer in the same way.

What is your favorite aspect of this product?

I love how easy it is to use, especially with scheduling meetings. Some of our staff who aren't as tech comfortable prefer Google Meets over other video call apps because it feels more intuitive and simple.

What do you dislike most about this product?

I wish it had some additional features like a waiting room or the ability to hold very large meetings. In place of a waiting room, it is nice to be able to see who is already in a call before you join a meeting.

What recommendations would you give to someone considering this product?

If you're already using Google suite products and need a video conferencing option for basic meetings, this is an excellent option.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Javier R.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Virtual Hard Hats; Reshaping our Operations

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is such a cornerstone of our daily operations. One of the things that sets Google Meet apart from other video conferencing tools is its integration with the broader Google Workspace ecosystem. We’re already using Google Sheets, Docs, and Drive extensively, so having a video meeting platform that effortlessly ties into these tools just makes sense. For instance, during budget review meetings, I can easily

What is your favorite aspect of this product?

One of my favorite features—though it's tough to pick just one—is the automatic live captions. In our industry, there’s often a lot of background noise, whether it’s the hum of construction machinery or the bustle of an open-plan office. Live captions ensure that nothing gets lost in translation, and they’ve been particularly helpful during those meetings with less-than-stellar audio connections.

What do you dislike most about this product?

If I had to nitpick, I’d say that Google Meet could improve its breakout rooms feature. While it’s great for small group discussions, I’ve found it a bit clunky when trying to split larger teams into smaller, focused groups mid-meeting.

What recommendations would you give to someone considering this product?

In the grand scheme of things, Google Meet has been incredibly beneficial for Mbuilds. It’s streamlined our communication, making it easier to stay connected with teams regardless of their location. I 100% recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dev Vrat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Best optimised video chat app

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its easy to use UI

What is your favorite aspect of this product?

Very good user interface and very easy to use even for less technology friendly people

What do you dislike most about this product?

Some times glitches and closes

What recommendations would you give to someone considering this product?

go for it best application for video conferencing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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