What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Nihal D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Hassle free, Low cost, easy to use & widely accept
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Low cost, hassle free, necessary features
What is your favorite aspect of this product?
No upfront costs in setting up the infrastructure
What do you dislike most about this product?
Video quality can be better given the bandwidths at which we are currently operating on
What recommendations would you give to someone considering this product?
Highly Recommended to small - medium size businesses for the low cost product
Pros
- Performance Enhancing
- Unique Features
- Reliable
- Trustworthy
Lydia W.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to use as the default for google suite
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's the default for companies already on the Google Platform and it's easy to toggle between phone and desktop.
What is your favorite aspect of this product?
The ease of use and improved reaction/chat feature.
What do you dislike most about this product?
Screen annotation is limited / difficult to use. Some of our customers who are used to Windows find it difficult to use.
What recommendations would you give to someone considering this product?
Compare it with other vendors but it's ideal for quick setup.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Temilorun Mobolaji O.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Dec 2024
Seamless integration, but needs advanced features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its seamless integration with Google Workspace, making scheduling, sharing documents, and collaborating in real-time incredibly easy. It requires no separate downloads and works directly from your browser, ensuring accessibility for everyone. Its live captioning feature is a game-changer for inclusivity, and its simple interface makes it perfect for quick, hassle-free meetings.
What is your favorite aspect of this product?
My favorite aspect is how effortlessly Google Meet integrates with Google Calendar and other Workspace tools - scheduling and joining meetings is seamless, and collaboration during calls is just a click away. It’s a huge time-saver!
What do you dislike most about this product?
I dislike the lack of advanced features like breakout rooms, built-in collaborative whiteboards, and more dynamic in-meeting controls. These limitations make it less ideal for workshops or highly interactive sessions.
What recommendations would you give to someone considering this product?
If you’re already using Google Workspace, Google Meet is a no-brainer, it’s super convenient and perfect for straightforward meetings. However, if you need advanced features like breakout rooms or robust collaboration tools, you might want to pair it with additional software for those capabilities.
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Includes Product Enhancements