What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Natasha T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2025
Fantastic Product!!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The name, having Google in the name is great marketing because people will gravitate to it strictly because of it's name...
What is your favorite aspect of this product?
Video Conferencing because it allows Android users to have video conferencing capabilities.
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Well I would recommend this product to android users as an alternative to face-time.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Wyatt C.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2025
Video Conferencing with Room for Growth.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet accessibility and ease of use is an important differentiator. Meet doesn’t require attendees to install additional software or create an account in order to take part in a meeting, unlike some competitors. This browser-based technology, along with features such as one-click inclusion from calendar invitations, is extremely easy to use, especially for outside participants or those less used to video conferencing tools.
What is your favorite aspect of this product?
I like Meet’s live captioning feature where you can read what is said in real time while you’re having a meeting. This accessibility function is not only great for those who can’t hear but also invaluable in cases when audio might be confusing or participants have to look over a meeting material after the fact. The captions are extremely accurate, and the captions in different languages being able to translate them in real-time is game-changing for international teams.
What do you dislike most about this product?
A downside is the polling and Q&A functionality is rather clunky on the platform. These are there but they don’t have the range and flexibility of other video conferencing tools. Advanced capabilities to create polls of various types, or to make them anonymous, or for Q&A sessions that can upvote questions would certainly make a difference to how well they engage audiences in larger meetings or webinars.
What recommendations would you give to someone considering this product?
Keep in mind what you use video conferencing for. If you host a lot of large webinars or want more advanced breakout room management, Meet’s capabilities are a little limited compared to other webinar platforms. But for everyday team meetings, phone calls with clients and just a basic brainstorming, Meet is a great fit due to its simplicity and stability. So check in particular on noise cancellation, live captions, and screen sharing, to see if you can find them adequate for good communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rahul K.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
"Google meet is useful for regular meetings."
Likeliness to Recommend
What differentiates Google Meet from other similar products?
google meet is easier to use and navigate than bluejeans.
What is your favorite aspect of this product?
Meetings in my browser save me time because i don't have to add anything.
What do you dislike most about this product?
Collaboration is difficult without modern tools like an useful whiteboard.
What recommendations would you give to someone considering this product?
Not ideal for large companies that need more advanced collaboration tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
