What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Anne K.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2025
Very easy to use for non tech savvy people.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's very easy to use. It looks aesthetically pleasing.
What is your favorite aspect of this product?
It's so simple to use which is very important to me.
What do you dislike most about this product?
I have to upgrade to Business to really enjoy the full capabilities. But I sincerely understand.
What recommendations would you give to someone considering this product?
Try it out, it's so simple to use and hardly contains bugs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Nosipho M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
user-friendly video conferencing tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
1 It seamlessly integrates with other Google applications like Gmail, Calendar, and Drive, allowing for easy scheduling, joining meetings, and sharing files. 2. Known for its intuitive and user-friendly interface, making it easy for users to join and participate in meetings with minimal effort. 3. Often included as part of Google Workspace subscriptions, making it readily accessible for many users.
What is your favorite aspect of this product?
its seamless integration with other Google Workspace apps.
What do you dislike most about this product?
1. Features like real-time whiteboarding, simultaneous document editing, and breakout rooms are not as robust or intuitive as those offered by some other platforms. 2. Options for customizing the meeting experience, such as virtual backgrounds or advanced layout options, are somewhat limited compared to platforms like Zoom.
What recommendations would you give to someone considering this product?
1. Determine if your primary need is for basic video conferencing and seamless integration with the Google Workspace ecosystem. 2. Utilize the free version of Google Meet to test its features and see if it meets your requirements. 3. Evaluate if the available collaboration features are sufficient for your team's specific needs. 4. If you require advanced features like robust collaboration tools, extensive customization options, or stronger security features, consider exploring alternatives like Zoom, Microsoft Teams, or Cisco Webex.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Atul R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
User-friendly and reliable product.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
With Google Meet there is seamless integration with other Google products. This makes the whole ecosystem dynamic and useful. It is very easy to join meetings with Google Meet compared to other platforms. Very secure and provides the reliability of Google.
What is your favorite aspect of this product?
My favorite aspect is the integration with the Google ecosystem. This makes Google Meet dynamic and versatile.
What do you dislike most about this product?
The free plan offers only 1 hour of meeting time. This can be a little restrictive.
What recommendations would you give to someone considering this product?
I would highly recommend Google Meet to anyone considering the product. It is easy to use on a laptop, mobile device, or any other device. One can easily have a meeting while traveling or at any time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing