Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Ankitkumar M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great Bundle with Google Workspace

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet having a versatile platform which enable you to increase your productivity. It is increasing your value in the organization by frequently meet-up from your desk to your colleague in any terms of requirement. Google Meet having a good collaboration support when you are working with Google Workspace. Instant Chat and file-sharing made easy, and your ability increase without any more efforts.

What is your favorite aspect of this product?

Google Meet have great features and in-built capability which enhance your working patterns. It s Mail merge technology is awesome and you can use it at any point of time which really reduce your time and boost your workmanship. It is also increasing/ enhance security and management controls, including Vault and advance Endpoint management.

What do you dislike most about this product?

Google Meet having almost all capabilities to meet anyone in the go but there some limitations which not acceptable in terms of Room Device integration. In a recent era, there are lots of players are available in market which offer similar platform but when you find some complete packages there are limited players, which offers complete meeting solutions including Room Device management and centrally managed meeting solutions. Google Meet has to be come out with complete rage with native Room Device integration.

What recommendations would you give to someone considering this product?

I strongly recommend this product if you are looking for a soft meeting client and want to use it in your organization which belongs to Google Workspace. The integration of Google Meet with Google Workspace is excellent, and you will receive some plenty of great features which enhance your working ability and productivity. Instant Messaging with Chat Bots are also very useful for the particular organization requirement. Overall, it is a great deal, and you can go for it without any doubts.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Inhibits Innovation
  • Vendor Friendly Policies
  • Slower Product Innovation

Shubhi A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic conferencing and meeting tool!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I prefer it over Zoom because of its simplicity and ease of use. It’s so straightforward and extremely intuitive.

What is your favorite aspect of this product?

Ease of use!

What do you dislike most about this product?

Nothing based on my current usage.

What recommendations would you give to someone considering this product?

Would recommend using it for your business needs, especially if you prefer a simple conferencing tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

CURTIS C.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

It's a great & functional product!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I've used Zoom & Google Meet. I find them both similar but both great products

What is your favorite aspect of this product?

The ease of use and being part of Google.

What do you dislike most about this product?

I haven't found any dislikes so far.

What recommendations would you give to someone considering this product?

I would recommend this product for anyone looking for great features with easy use.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Most Popular Google Meet Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171