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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Segun O.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, but add more Ai Features

Likeliness to Recommend

5 /10

What differentiates Google Meet from other similar products?

It's Simple User Interface, It's not over congested, and it's versatility to any class of people both old and young

What is your favorite aspect of this product?

The Video and Audio Synchronization, is my best part of this Product.

What do you dislike most about this product?

I couldn't say there is anything I disliked Particular, I just think there is more to be improved on.

What recommendations would you give to someone considering this product?

I would say they should go for it. But shouldn't have overly high expectations

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Simple & Meet Official conferencing Tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is really very simple and easy to use, almost anyone can easily use and implement it. It's good and simple UI makes it accessible for almost everyone. It contains almost all of the most required features for students, Businesses and Industry Professionals.

What is your favorite aspect of this product?

I really love the simple interface of google meet. It also provides integration with 3rd party tools.

What do you dislike most about this product?

The only thing which I don't like is it's meet room limit that seems very small.

What recommendations would you give to someone considering this product?

If you're just getting started and looking for best, simple and cost-friendly solution for your business or startup Google meet will be the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tshinanne Angel M.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The functionality and features of the products

What is your favorite aspect of this product?

The sharing of files

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

They should try the product and explore it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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