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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Anshika T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Perfect for Team Collaboration and Communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its browser-primarily based approach gets rid of the want for downloads or installations, making it especially easy for outside members to sign up for meetings. This accessibility is a standout characteristic, especially for non-technical customers.

What is your favorite aspect of this product?

I revel in Google Meet’s stay captioning feature, that's noticeably correct and useful. It’s now not just a recreation-changer for accessibility but also for situations in which audio clarity is an problem or whilst revisiting meeting content is necessary.

What do you dislike most about this product?

One aspect that would be improved is the video pleasant, specially given the net speeds available nowadays. It would be awesome if the platform should higher optimize for various bandwidths.

What recommendations would you give to someone considering this product?

Before making the selection, take a near observe your cutting-edge tech stack. If you already use Google Workspace, Google Meet can integrate well with offerings like Gmail, Calendar, and Drive, supporting streamline operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chizoba A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Ease of use

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out because of Integration with Google Workspace, User-Friendly Interface.

What is your favorite aspect of this product?

Simplicity and ease of use, allowing users to schedule and join meetings directly from Gmail or Calendar

What do you dislike most about this product?

Not a thing

What recommendations would you give to someone considering this product?

It's better for smaller teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taofeeq H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use & migrate to. Satisfactory basic plan.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It’s integration with other products in the widely adopted google ecosystem, including calendar and mail, etc.

What is your favorite aspect of this product?

Ease of integration.

What do you dislike most about this product?

Availability and consistent quality on different platforms (web, mobile).

What recommendations would you give to someone considering this product?

Give it a try. It integrates seamlessly with products you likely already use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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