What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Ankita K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Solution for Seamless Video Conferencing
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The platform's reliability and protection advantage from Google’s worldwide infrastructure. It ensures regular video fine and robust encryption, offering peace of thoughts in the course of sensitive discussions.
What is your favorite aspect of this product?
I appreciate Google Meet's artificial noise-canceling feature. It gets rid of ambient distractions like typing or barking puppies, ensuring clearer audio. This makes digital conferences smoother, specially when operating in noisy environments.
What do you dislike most about this product?
While I commonly have a very good experience with Google Meet, I assume the lack of superior functions like breakout rooms or virtual backgrounds might be a downside for large or more complicated conferences.
What recommendations would you give to someone considering this product?
I endorse starting with the loose model of Google Meet to check out its basic capability. This will provide you with an concept of the way properly it suits your crew’s needs earlier than committing. It’s outstanding for ordinary meetings, however larger meetings may additionally require extra capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Oladapo A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Made communication easy within teams
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Meeting room feature is a very unique feature for video conferencing
What is your favorite aspect of this product?
Google meet starts up very fast and easily.
What do you dislike most about this product?
The UI can be better, and more intuitive.
What recommendations would you give to someone considering this product?
If you're hosting long meetings, webinars, or need recordings, go for Google Workspace.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Briana M.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2025
Google Meet in Workspace is a Gem!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
This maybe the mainstream answer but really, Google Meet has the best data integration capabilities for users subscribed to business. I remember today one member in my work group asking how would we cope with some translations from a previous meet if Google Meet had not introduced the captions for all recorded meetings.
What is your favorite aspect of this product?
I love Meet's ability to understand that a user has muted and therefore stops them from continuing to talk through a well-thought notification. I also really like their whiteboard's capability especially for Heads of Departments who usually head meetings and need immediate feedback.
What do you dislike most about this product?
I dislike the fact that no way the presenter or owner of the meeting would know when an urgent message or issue has been raised in a meeting. They always have to instinctively come back to meet to read arising issues or allow hands raised to speak.
What recommendations would you give to someone considering this product?
You could use basic for all your personal needs. But for a business, use the business option it is awesomely good.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation
- Less Fair
- Vendor's Interest First
