What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Anay M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
Explore Google Meet advantage for connected teams
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet distinguishes itself through its smooth integration with the Google Workspace ecosystem. It is very convenient for users who are already using Google's services like Calendar, Gmail and Drive. Starting or joining a meeting can be done smoothly from these platforms. It has high-class security features like advanced encryption and access controls, essential for enterprise-level data protection. Scalability is a key differentiator, supporting large meetings with up to 1,000 participants and live streaming to vast audiences.
What is your favorite aspect of this product?
It's hugely convenient to schedule meetings directly from Google Calendar, automatically generating Meet links and sending invitations. Being able to easily share files from Drive during a meeting, collaborate on Docs in real-time, and even have meeting recordings automatically saved to Drive simplifies my workflow to a large extent. The fact that participants can easily join from their Gmail or Calendar invites, regardless of whether they have a Google account, also simplifies the process and makes collaboration much smoother. It just feels like a cohesive and efficient experience.
What do you dislike most about this product?
What I really don't like is even with decent bandwidth, occasional glitches, dropped calls and audio/video hiccups can disrupt the flow of meetings, especially with larger groups or during screen sharing. The live captioning accuracy, particularly with technical jargon or accents, are sometimes less than ideal, requiring participants to double-check the transcript for accuracy.
What recommendations would you give to someone considering this product?
If someone is already familiar with Google Workspace ecosystem then Google Meet Enterprise is a no-brainer. Beyond that, the robust security features and administrative controls offer peace of mind, especially for larger organizations handling sensitive information. The scalability is impressive, handling large meetings and webinars with ease. Features like noise cancellation and live captions are genuinely helpful for improving meeting quality and accessibility. Just be sure to evaluate the specific needs and compare pricing against competitors to ensure it's the best fit for their budget.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrea R.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is the best also in video and audio conferencing calls
What is your favorite aspect of this product?
It allows also audio and video messaging if offline
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nick M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is the part of the most commonly used software in video conferencing
What is your favorite aspect of this product?
It has the best video and audio quality with the large number of meeting rooms in a single login
What recommendations would you give to someone considering this product?
It is a user-friendly interface and flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
