Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Aspen L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

I like it for task assignment.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is super easy to use and seamless with task management.

What is your favorite aspect of this product?

I like it for assignment of task.

What do you dislike most about this product?

Great app which synchronizingly work on all my devices.

What recommendations would you give to someone considering this product?

It's super easy to use and efficient for task management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PREM C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Key Highlights of Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It have AI-powered noise cancellation.

What is your favorite aspect of this product?

It's Easy to use with Google services.

What do you dislike most about this product?

It gives Time limit for free users.

What recommendations would you give to someone considering this product?

Ideal for business meetings & online classes.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Less Productive

Priyanshu S.

  • Role: Finance
  • Industry: Banking
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2025

Its a fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its an amazing application which is more friendly comparatively to other applications and also helpful because its any easy accessible application and easy to get started a meet. I would like to suggest more and more people yo use this application to connect with people and highly recommended to everyone. Google meet has a very big brand name, Google also Google Meet has more advanced technology than other meet application, so I would like to use it again on daily basis because it is directly linked with my device and not taking any lack or glitch in between my meets.

What is your favorite aspect of this product?

In Google meet, I like the simplicity and the connectivity with other peoples is very friendly and also other people also using this application, so it is easy for me to connect with them on a similar platform. That’s why the product is very awesome and useful for everyone.

What do you dislike most about this product?

Nothing is dislike in this product because it is easy to use good connectivity simplicity, so nothing is for dislike. But if I suggest for more advancing that Google Meet have to make it more advance like using captions in between meets so this is my suggestion for the application.

What recommendations would you give to someone considering this product?

For this product. I would suggest my friend and family to use this to connect with people and make some more connections by vocal and virtual because it is easy to use simple in interface. It is good because more and more people are using this application now a day.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Most Popular Google Meet Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171