What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Julia H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
customizable
Likeliness to Recommend
What is your favorite aspect of this product?
Allows you take full control over the meeting incase if the host of the meeting and you can mute or all some to speak during meeting session
What do you dislike most about this product?
I don't have any dislike per now
What recommendations would you give to someone considering this product?
i recommend this service to every online business for easy meeting communication because it cheaper compared to another services.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Kevin M.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Feb 2025
An efficient video conferencing service
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It has advanced features such as more limited options for screen sharing and host management.
What is your favorite aspect of this product?
It engages with larger groups of up to 100 people in a meeting
What do you dislike most about this product?
Its more limited options for screen sharing and host management
What recommendations would you give to someone considering this product?
Have only one Meet tab open at a time, also close any open browser tabs, windows or apps that aren't currently being used
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Neha G.
- Role: Operations
- Industry: Construction
- Involvement: Initial Implementation
Submitted Feb 2025
Excellent product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out with seamless integration into Google Workspace, allowing easy scheduling and collaboration via Gmail, Calendar, and other Google tools. It offers strong security, simple interface, and real-time captions. Unlike competitors, it has a no-installation requirement for web users and supports larger meetings with custom layouts.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is its effortless integration with Google Workspace. It makes scheduling, sharing, and collaborating in meetings incredibly smooth, especially for users already within the Google ecosystem. The real-time captions are also a great accessibility feature, enhancing communication for everyone.
What do you dislike most about this product?
One downside of Google Meet is its limited features in the free version, like the lack of breakout rooms or advanced meeting controls. Additionally, the interface can feel a bit less intuitive compared to other platforms, and the video quality may fluctuate depending on internet stability.
What recommendations would you give to someone considering this product?
If you're already using Google Workspace, Google Meet is an excellent choice due to its seamless integration. However, consider upgrading to a paid plan if you need advanced features like breakout rooms and larger participant limits. Ensure your internet connection is strong for optimal video and audio quality.
Pros
- Helps Innovate
- Reliable
- Respectful
- Client's Interest First
Cons
- Vendor Friendly Policies
- Security Frustrates
- Commodity Features
