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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

SAMUEL A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use. Try it

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is special because it's super easy to use and connects really well with other Google tools I already use!

What is your favorite aspect of this product?

My favorite aspect is the ability to easily record and save meetings directly to Google Drive, making it simple to review and share lectures with students.

What do you dislike most about this product?

The limited free version features, particularly the 60-minute meeting limit, can be restrictive for longer lectures or discussions.

What recommendations would you give to someone considering this product?

Just try it out, it's really easy to use and if you already have a Google account, you're basically all set! I would recommend carefully evaluating your specific meeting and collaboration needs, and considering the seamless integration with other Google tools, before deciding if Google Meet is the right fit for your academic or professional requirements.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Nanita R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Neat and clear features.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Activation of premium features activates the most important features of Google workspace except Google cloud.

What is your favorite aspect of this product?

Google Meet transcribe Audio to texts and saves text for taking minutes during the Meeting sessions.

What do you dislike most about this product?

Google meet is incredible and have few tools with least functionalities.

What recommendations would you give to someone considering this product?

I recommend other to try premium features for better experience.

Pros

  • Respectful
  • Transparent
  • Helps Innovate
  • Reliable

Beatrice J.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

I run to it for personal virtual meetings.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Enhanced security by two step verification and secure meetings links and use hosting control.

What is your favorite aspect of this product?

It's remarkable for i don't need to download, available on the browser.

What do you dislike most about this product?

Does not accommodate a lot of participants in meeting.

What recommendations would you give to someone considering this product?

It's tantalizing directly from browser no download needs and has enhanced security with meeting links and hosting control.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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