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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Damalie C.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Go into any online meeting from any device anywher

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is a cloud tool which provides HD Video meeting with others where anyone can acccess the online meeting through the meeting link without sharing any sensitive information, and, also comes with free version supporting more than 100 participants once in a free mode compared to others who do not offer such capacity

What is your favorite aspect of this product?

I do like the solution way of connecting meeting where the host can have all full access to the tool to administer and manage participants with mute function if there is more inconvinience from participants and also the virtual backgrounds are so professional

What do you dislike most about this product?

Have not seen any issue with Google meet yet, works better for me and the team

What recommendations would you give to someone considering this product?

I would recommend Google meet

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Elijah A.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Google Meet is a great Product and a useful tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Enhanced Security Feature

What is your favorite aspect of this product?

The video and Audio Conferencing

What do you dislike most about this product?

It is not as integrated and advanced like other similar products

What recommendations would you give to someone considering this product?

It is an awesome product

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Busayo A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

My personal Experience Using Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out from other video conferencing tools because of its seamless integration with Google Workspace making it the best choice for teams already using Google's ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. Also, the ability to join meetings directly from Google Calendar, access meeting links in Gmail, and share files effortlessly via Google Drive makes it incredibly convenient and efficient for collaboration

What do you dislike most about this product?

The free version has restrictions, such as shorter meeting durations and fewer participant slots, which can be limiting for larger or longer sessions.

What recommendations would you give to someone considering this product?

If you're considering Google Meet, start by leveraging its integration with Google Workspace (e.g., Calendar, Gmail, Drive) to streamline scheduling and collaboration

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Most Popular Google Meet Comparisons

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