What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Ruth Osebhajimedeh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Very satisfied with this software
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's easy to use that's it's user friendly
What is your favorite aspect of this product?
The whiteboard
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
It's the best software in terms of communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mmesoma C.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2025
Google Meet: The game changer!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet works for a few number of people and it seems more secured.
What is your favorite aspect of this product?
The fact that once a meeting is scheduled, it can be added to your Google Calendar, once you've integrated the app into it. This way, you do not miss meetings and appointments.
What do you dislike most about this product?
The integration with other apps and its ability to let users change their background.
What recommendations would you give to someone considering this product?
I will recommend them exploring all the options that Google Meet has to offer.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Nnajiofor L.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Reliable and Easy-to-Use Video Meeting Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out from other video conferencing tools because of its seamless integration with Google Workspace (Gmail, Calendar, Drive, etc.), strong security features, and ease of use. It also offers real-time captions powered by Google AI, requires no additional software installation (works directly in a browser), and provides a free version with essential features, making it accessible to a wide range of users
What is your favorite aspect of this product?
My favorite aspect of Google Meet is its seamless integration with Google Workspace. Scheduling meetings, joining calls from Gmail or Calendar, and collaborating on Docs during meetings make it super convenient and easy to use.
What do you dislike most about this product?
Google Meet is great, but I dislike that some advanced features, like attendance tracking and breakout rooms, are only available in higher-tier plans.
What recommendations would you give to someone considering this product?
I’d recommend Google Meet to anyone looking for a simple, reliable, and well-integrated video conferencing tool, especially if they already use Google Workspace. It’s great for businesses, but if you need advanced features like breakout rooms and attendance tracking, consider a higher-tier plan. Also, ensure you have a stable internet connection for the best experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
