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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Goldie I.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Cheap and affordable.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is very flexible and easy create communication links. It is unlimited and makes easy connections.

What is your favorite aspect of this product?

Good Meet is so advanced and straightforward.

What do you dislike most about this product?

No skills or credit card needs to start using

What recommendations would you give to someone considering this product?

Google Meet keeps reminding participants if the meeting is soon to start.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Chinwendu O.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

A perfect product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Ease of use, good functionality, and intuitiveness

What is your favorite aspect of this product?

It's user friendly nature

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

A good recommendation especially for those in finance and business

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Saves Time

Kari C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Simple, Reliable, and Great for Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its seamless integration with Google Workspace, making it easy to schedule, join, and collaborate within Gmail, Calendar, and Drive. Its browser-based functionality eliminates the need for downloads, and its real-time captions and AI-powered noise cancellation enhance accessibility and communication.

What is your favorite aspect of this product?

The seamless integration with Google Workspace makes scheduling and joining meetings effortless, and the real-time captions are a great accessibility feature.

What do you dislike most about this product?

The lack of breakout room features and limited customization options for meeting layouts are a bit of a drawback compared to other platforms.

What recommendations would you give to someone considering this product?

I recommend Google Meet for its seamless integration with other Google Workspace tools, making it a great choice for teams already using Gmail, Google Calendar, and Docs. However, if you need advanced features like breakout rooms or extensive meeting controls, you might want to explore other platforms like Zoom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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