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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Vignesh S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Simple, Reliable, and Perfect for Google Users

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other video conferencing tools through its seamless integration with Google Workspace (formerly G Suite), making it incredibly easy to schedule, join, and manage meetings directly from Gmail, Google Calendar, and other Google apps. It offers a clean, user-friendly interface with minimal setup, which is ideal for both personal and professional use. Google Meet is also web-based, requiring no downloads or plugins, and supports high-quality video, real-time captions powered by Google’s speech recognition, and advanced security features such as encryption and anti-abuse protections.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. You can join meetings directly from Google Calendar or Gmail with just one click, and everything stays in sync—no need to switch apps or worry about meeting links. It makes scheduling and attending meetings incredibly smooth, especially for teams already using tools like Docs, Sheets, and Drive.

What do you dislike most about this product?

What I dislike most about Google Meet is its limited advanced features compared to some competitors like Zoom or Microsoft Teams. For example, breakout rooms, whiteboarding, and meeting controls can feel a bit basic or harder to access unless you're on a paid Google Workspace plan. Also, customization options for layouts and in-meeting tools are somewhat minimal, which might be limiting for users who need more interactive or complex meeting environments.

What recommendations would you give to someone considering this product?

If you're considering Google Meet, I recommend using it especially if your team already works within the Google Workspace ecosystem, as it integrates effortlessly with tools like Gmail, Calendar, and Drive. For the best experience, ensure a stable internet connection and use Google Chrome for optimal compatibility. If you're planning to host larger or more interactive meetings, explore the paid Workspace plans, which unlock features like breakout rooms, live streaming, and longer meeting durations. Also, familiarize yourself with its security settings and participant controls to manage meetings smoothly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Making it easy to talk from anywhere

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet uses smart technology to make calls better, It shows live caption while people in the meeting talking to each other and blocks background noise like traffic, dog barking and other distance sounds and makes our video calls clearer even when light is low or not that much high as needed for great quality for video.

What is your favorite aspect of this product?

My favorite thing about Google Meet, It does not freeze or crash even when my internet is not perfect. The sound and video usually delivered clear by Google meet. It also work on any device which has good internet and Internet browser like phone, Tablet and all.

What do you dislike most about this product?

I just wish that layout options were more customizable as I can not control, How people appears on the screen which is frustrating sometimes.

What recommendations would you give to someone considering this product?

If you need a reliable way have your video calls with your team or world wide, Good Meet can be a great option for you as it delivers simple and secure meetings with your team and others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Perfect T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Video conferencing made easy with Google Chat

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is easy to use and the screen is not cluttered so it easy and simple to find what I need. I do not have to download any software to use it, just open the web browser and start using it. That make it convenient for everyone weather you are a tech-savvy or non-tech guy. It can be used on any device as well either it is windows, android or iOS.

What is your favorite aspect of this product?

I really like that I do not need to download anything to use Google Meet. I just open it in my web browser, and it works. It is quick and easy to join meetings from any device like a laptop, tablet or phone. Which makes it convenient for me as I can join any meeting with it from anywhere, I just need to have a devices with internet connection.

What do you dislike most about this product?

I am disappoint in one thing as Google meet does not offer recording option for free users, It is only available for Google Workspace paid users. At least it would have been great If we had it for limited time as well.

What recommendations would you give to someone considering this product?

If you have a team where all people are not great with technology, Google Meet is a good option for your team. Joining a meeting is easy, just click on a link. We do not need to download anything and go through the setup and all. It always keep thing simple and avoid the confusion for us.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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