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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Keith L.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Simple, seamless but limited for power users

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its seamless integration with other Google Workspace apps like Gmail, Calendar, and Drive, making scheduling and joining meetings effortless

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its deep integration with Google Calendar. It automatically adds meeting links and reminders, making scheduling and joining meetings incredibly smooth and efficient.

What do you dislike most about this product?

What I dislike most about Google Meet is its limited advanced features compared to competitors like Zoom, things like breakout rooms or in-depth host controls aren’t as robust or intuitive without a paid Google Workspace plan.

What recommendations would you give to someone considering this product?

If you’re considering Google Meet, it’s a great choice if you’re already using Google Workspace, as everything syncs effortlessly. Just be aware that some advanced features may require a paid plan, so evaluate your needs before committing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aman y.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Effortless Video Conferencing.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The dependable, safe video conferencing that seamlessly integrates with Google apps.

What is your favorite aspect of this product?

The simplicity of joining meetings directly from Google Calendar is the clear winner. I've saved a ton of time by only having to click once.

What do you dislike most about this product?

Screensharing.

What recommendations would you give to someone considering this product?

I recommend utilizing Google Meet for a straightforward and dependable alternative for virtual meetings, devoid of unnecessary features.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

gaurav g.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Best in Class software for Video Conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The streaming quality is very good without any delays/lags.

What is your favorite aspect of this product?

I like to communicate within team/friends using google meet very often. Its very user friendly

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

One should start using it for communicating.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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