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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Alex S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Google Meet is a solid video meeting tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It’s simple to use and integrates well with Google’s suite of products like Calendar and Gmail.

What is your favorite aspect of this product?

Easy integration with Google Calendar and Gmail Clean, no-frills interface Great for smaller meetings and personal use

What do you dislike most about this product?

Limited features compared to competitors like Zoom No breakout rooms or advanced meeting features on the free plan

What recommendations would you give to someone considering this product?

Google Meet is good for basic meetings and integrations with Google apps but lacks advanced features for larger or more interactive sessions.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Chiduziam C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Solid platform, but could use a few clever upgrade

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its seamless integration with the entire Google Workspace ecosystem. The ability to jump into a meeting straight from Calendar, Docs, or Gmail without needing to switch platforms makes collaboration super convenient.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is how effortlessly it integrates with my everyday tools, especially Google Calendar and Gmail. Scheduling and jumping into meetings feels seamless, which saves a lot of time and hassle. One underrated feature I love is the subtle in-call messages, it’s a gentle way to share quick info or links without interrupting the flow of conversation.

What do you dislike most about this product?

Honestly, one thing I wish Google Meet handled better is background noise. Even with noise cancellation, it sometimes picks up random sounds that can be distracting especially during group calls. Also, the lack of a built-in note-taking or collaborative whiteboard tool feels like a missed opportunity, especially for brainstorming sessions. It would be great to have more in-call tools to stay productive without switching between tabs or apps.

What recommendations would you give to someone considering this product?

If you're after a no-fuss video tool that integrates seamlessly with your calendar and email, Google Meet is a great pick. It’s especially handy for teams already using Google Workspace. Just make sure you have a quiet space or a good mic, since background noise can sneak in sometimes. For more interactive sessions, I will suggest combining it with a whiteboard or doc-sharing tool but for smooth, straightforward meetings, it’s one of the best out there.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kate H.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Convenient for virtual meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is the simplest tool to use and conduct virtual meetings as compared to other platforms.

What is your favorite aspect of this product?

It integrates easily with Google Calendar and Gmail enhancing better file sharing experience with set of reminders for events. I have managed to join internal and remote meetings with this tool and the outcomes have been awesome. Google Meet enhances efficient screen sharing and presentations.

What do you dislike most about this product?

I have not encountered limitations from Google Meet as the basic messaging and virtual colloboration tool.

What recommendations would you give to someone considering this product?

I highly recommend Google Meet to new users due to its availability and simplicity in working with set features. It is easy to join and schedule meetings with this application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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