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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

George A.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

The best online meeting tool to try

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The solution is so simple to use compared to other, the integration with other tool makes it differ from others

What is your favorite aspect of this product?

i like the integration with the rest of Google Workspace and it has friendly user interface

What do you dislike most about this product?

The solution needs strong internet connections since in areas with poor internet it breaks and this affects the quality of video and audio recording

What recommendations would you give to someone considering this product?

using google meet needs clear and strong internet connections However the solution is best for online meeting and i recommend it to others

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Charles M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Easy-to-use and reliable Communication and Meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet standout from other video conferencing tools because of its simplicity, integration and scalability. Seamless integration with Google Workspace makes scheduling and joining meetings frictionless. Also boost real-time collaboration during meetings using Google Docs, and Sheets.

What is your favorite aspect of this product?

I like the clean, minimalistic interface that's easy to navigate for both novice and non-technical. Security is top-notch since this tool is built on Googles secure infrastructure with features like encryption in transit and anti-abuse measures to protect the users.

What do you dislike most about this product?

It's a great users experience, and at the moment no dislike.

What recommendations would you give to someone considering this product?

Google Meet is the right solution when it comes to meetings and collaboration remotely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mmera w.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Friendly meeting platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Instant scheduling of meeting and its simplicity to use

What is your favorite aspect of this product?

Google meet is so simple to use by every one and i like the accessibility of the app on mobile phones

What do you dislike most about this product?

its disturbs to connect to meet in areas with poor internet

What recommendations would you give to someone considering this product?

Google meet has help me to reduce on physical meeting expense and i recommend the tool to other organizations and companies to use it for their meetings

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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